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Remote Signalling, Police Compliance & Response

ACPO has necessary approvals alarm installation companies must meet in order that the public obtain a proper response to any genuine alarm activations.

  • All URN applications to include full PD6662-EN50131/1 certification.
  • The Installation Company to be certified by the National Security Inspectorate
  • All Staff to be Fully Police Vetted
  • All Alarm Systems to conform to DD243: 2004 False Alarm management
  • The Alarm System and Installer to conform to ACPO Force Alarm Policy
  • Liable to Random Police Inspection of Installations
  • Use a Police Approved Alarm Receiving Centre

The remote signalling of your intruder alarm system can be controlled by Digital Communicator, Dual Com (combined Digi & Aerial), RedCARE Signalling Transmission Unit (STU) or RedCARE GSM GID transmitting to a 24 Hour Manned Communication Centre.

Digital Communicator

A Digital Communicator utilises a separated ex-directory incoming calls barred telephone line to dial the alarm receiving centre and signal an activation.

NOTE: If a line fault situation occurs, the system is unable to transmit the second signal required to generate a police response and this may not be acceptable to your insurers.

Dualcom

DUALCOM offers dual path signalling on any telephone network, ADSL or ISDN and can share a telephone line, with a back up radio signal over the Vodafone network to ensure transmission of alarm signals in the event of the telephone line being tampered with or proving faulty and indication of a signal fault on the alarm keypad.

NOTE: This service is subject to a signal strength test to verify availability in the area.

Redcare

REDCARE SIGNALLING TRANSMISSION UNIT using an existing standard exchange BT telephone line (provided no form of electronic data transmission exists on the line, i..e fax or modem, except for BT Broadband which is now compatible) to indicate both activations and line faults to the alarm receiving centre via a continuous electronic signal transmitted down the line.

NOTE: If a line fault situation occurs, the system is unable to transmit the second signal required to generate a police response and this may not be acceptable to your insurers.

Redcare GSM

REDCARE GSM offers dual path signalling via any existing standard exchange BT telephone line (provided no form of electronic data transmission exists on the line, i.e. fax or modem, unless a Modem Compatible Device is fitted and the REN value does not exceed 3, except for Broadband lines which are now compatible with RedCARE) to indicate both activations and line faults to the alarm receiving centre via a continuous electronic signal transmitted down the line, combined with BT Cellnet’s GSM radio network to ensure that if ever there is a break in the telephone line, the GSM network will continue to deliver alarm signals.

NOTE: This service is subject to a signal strength test to verify availability in the area.


To find out which system will suit you, click on the box below for your FREE security survey.

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South East Security
Sentinel House
38a Wilbury Way
Hitchin
Hertfordshire SG4 0AP

T: 01462 422500
F: 01462 454029
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